Terms of Service

Using PingCron

These terms govern use of PingCron's website and hosted monitoring service. By creating an account or using the service, you agree to these terms. You must be able to enter a binding agreement and have authority to act for any organization you represent. Questions can be sent to getpingcron@gmail.com.

Accounts and authorized use

Provide accurate account and billing information and keep your credentials, API tokens and monitor URLs secure. You are responsible for your account's authorized activity, team access and connected clients. Tell us promptly if you suspect unauthorized access.

Use PingCron only for jobs, systems and alert destinations you are authorized to monitor or configure. Do not use it for unlawful activity, unsolicited messages, credential theft, attacks, attempts to bypass access controls or service limits, or activity that disrupts other users. Do not submit unnecessary sensitive data through check-ins.

What monitoring does

PingCron records check-ins and evaluates configured expectations to provide monitoring information and alerts. You remain responsible for running and validating your jobs, choosing schedules, timezones and grace periods, and testing alert delivery.

PingCron does not execute or repair your jobs and a successful check-in does not establish that the job's output is correct. Network failures, configuration errors, outages and third-party delivery problems can delay or prevent check-ins or alerts. Do not use PingCron as the sole safeguard for safety-critical activity, backups or other systems where a missed alert could cause harm. Maintain appropriate independent checks and recovery procedures.

Free and paid plans

Features, limits, history windows and prices are shown on the site and at checkout. The free plan does not require a payment card. Paid subscriptions are processed by Stripe and renew at the billing interval shown at checkout unless cancelled. By subscribing, you authorize the recurring charges disclosed at checkout, including applicable taxes.

You can manage billing or request cancellation through the account's billing controls. Cancellation is scheduled for the end of the current billing period; review the confirmation in your account. If you cannot access those controls, contact getpingcron@gmail.com. Cancelling billing does not delete the account or its data.

For a billing error or refund request, contact us with the relevant account and transaction information. Nothing in these terms limits refund or cancellation rights required by applicable law. Changes to prices or subscription terms will be communicated before they apply where required. Plan changes can alter limits and retention, and expired history cannot be restored by upgrading.

Your data and integrations

You retain your rights in the information you submit. You give PingCron permission to host, process and transmit that information as needed to operate the service and provide the features you enable. You are responsible for having the necessary rights and permissions to submit it, invite teammates and send alerts to your selected destinations.

Our Privacy Policy explains how we handle account details, monitoring data, alert destinations and billing information. Do not place secrets or personal information on a public status page. Third-party services, including Stripe, GitHub, Slack, Discord and connected AI assistants, have their own terms and privacy practices. Review the permissions you grant and revoke connections you no longer need.

Availability, changes and account closure

We may update the service and temporarily interrupt access for maintenance, security or operational reasons. We do not promise uninterrupted availability, delivery of every alert, or error-free results. We may limit or suspend access where necessary to address abuse, security risks, nonpayment or violations of these terms, and provide notice when reasonably practical.

You may stop using the service and request account closure at getpingcron@gmail.com. Cancel any paid subscription through billing controls and export information you need before closure or a reduction in retention. Data handling after closure is described in the Privacy Policy.

Service limitations and legal rights

To the extent permitted by law, PingCron is provided on an "as is" and "as available" basis without implied warranties of merchantability, fitness for a particular purpose or noninfringement. To the extent permitted by law, PingCron is not liable for indirect or consequential losses, such as lost profits, arising from service interruptions, missed alerts or reliance on monitoring results.

These limitations do not exclude liability that cannot legally be excluded, or take away mandatory consumer rights. No statement in these terms guarantees a particular security standard, regulatory certification or service-level agreement.

Updates and contact

We may update these terms as the service changes. We will revise the effective date and provide notice of material changes where required. If you do not agree to updated terms, you can stop using the service and cancel your subscription. Contact getpingcron@gmail.com for support or questions about these terms.